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5-Step Enhanced Cleaning Process for Hosts

The 5-step enhanced cleaning process is a mandatory set of cleaning practices that all Hosts must follow between guest stays, in compliance with local laws and guidelines.

Step 1: Prepare

Proper preparation is essential for efficient and safe cleaning. Remember to:

  • Ventilate the space before and during cleaning, if possible

    • Use disinfectants approved by local regulatory agencies for COVID-19

    • Carefully read the directions and warnings on cleaning products

    • Wash or disinfect your hands regularly

Step 2: Clean

Cleaning involves removing dust and dirt from surfaces, such as floors and countertops. Follow these guidelines:

  • Sweep, vacuum, dust, and mop areas before sanitizing

  • Wash dishes and laundry on the highest heat setting available

  • Wipe down hard surfaces with soap and water

Step 3: Sanitize

Sanitizing entails using chemicals to reduce bacteria on high-touch surfaces like doorknobs and TV remotes. Remember to:

  • Spray approved disinfectant on high-touch surfaces in each room

  • Allow the disinfectant to sit for the recommended time indicated on the product label

  • Let the surface air-dry naturally

Step 4: Check

After sanitizing, it's important to double-check your work to ensure thoroughness. Take these steps:

  • Consult the room-by-room checklists in your cleaning handbook to ensure you haven't missed any areas

  • Share these best practices with your hosting team and cleaning professionals

Step 5: Reset

To prevent cross-contamination and maintain cleanliness, complete the following tasks:

  • Wash your hands before replenishing guest supplies, linens, and cleaning kits

  • Safely dispose of or wash cleaning supplies and protective gear

  • Do not re-enter a room once it has been sanitized

  • Clean your equipment between each turnover

Required for All Hosts

Hosts must adhere to our COVID-19 safety practices, including the 5-step enhanced cleaning process. Failure to comply may result in the inability to host.

These practices also include wearing masks and practicing social distancing as mandated by local laws or guidelines.

Hosts who repeatedly or severely violate cleaning standards may receive warnings, face suspensions, and, in severe cases, have their Pridebnb accounts removed.

For detailed instructions on the best cleaning practices, please refer to the provided cleaning handbook. Although the guide was originally created for Airbnb, the principles and concepts outlined in the handbook apply equally to Pridebnb and other short-term rental businesses.

If you have any further questions or require additional guidance, our support team is ready to assist you.