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Help center > Guests > Searching and booking

Connecting with Hosts on Pridebnb

Whether you're reaching out before making a reservation, after confirmation, or even post-trip, communicating with hosts on Pridebnb is a seamless process. In this article, we'll walk you through how to effectively contact hosts for a smooth experience throughout your journey. From pre-booking inquiries to post-trip feedback, here's everything you need to know.

In this article

How to Contact Hosts on Pridebnb

Getting in touch with hosts on Pridebnb is a straightforward process that involves sending them a message to express your interest in their place or experience. Here's a step-by-step guide on how to contact hosts effectively.

Before Making a Reservation

Start by reviewing the listing you're interested in. Take your time to read through all the details and examine the photos.

For any inquiries related to the listing, such as confirming availability for specific dates or clarifying accommodation for a particular number of guests, you can directly contact the Host.

Once you have the necessary information:

  • Click on the listing that you intend to book
  • Scroll down to the bottom of the listing page
  • Tap on the "Contact" button to compose your message

Anticipate a response within 24 hours.

After Your Reservation is Confirmed

If your reservation request has been accepted, you can easily contact the host by going to the "Inbox" section of your Pridebnb account, and select "As a guest" inbox.

Locate the relevant reservation and click on it to access the details. From there, you'll find an option to contact the host directly.

After Your Trip is Completed

If you need to follow up with the host after your trip, you can continue communication through the messaging system in your Pridebnb inbox.

Simply compose a message and send it to the host, discussing any relevant topics or sharing feedback about your experience.

For Payment Issues

If you encounter any payment-related problems that require resolution, you can utilize the Resolution Center where we can help you address and resolve any payment concerns securely.

Remember, the phone numbers of guests and hosts are only exchanged once a reservation is confirmed, ensuring both parties' safety and privacy. It's recommended to keep all communication and transactions within the Pridebnb platform.

If you have further inquiries or need assistance, don't hesitate to reach out to Pridebnb customer support for additional help.