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Help center > General info > Your account

Manage Your Account

Ensuring your Pridebnb account is up-to-date and tailored to your needs is crucial for a seamless hosting or guest experience. This article guides you through the process of updating your account settings, whether it's personal information, security measures, or payment preferences. We'll walk you through the steps to navigate these settings, ensuring your Pridebnb account is perfectly aligned with your requirements. And remember, if you ever need assistance or have questions, our support team is just a message away, ready to help.

In this article

Updating Your Account Settings

If you need to make changes to your Pridebnb account, such as updating personal information or adjusting your privacy settings, you can easily do so from your Account section. Here's how it works:

Click or tap on your profile picture to access your "Account settings". Within the Account settings, you'll find various options to customize your preferences, including personal info, login and security, and payments.

By accessing these settings, you can modify and update your account information to better suit your preferences and needs. Remember, if you encounter any issues or have questions regarding your account settings, our support team is here to assist you.

  • Important: Before starting your verification process, please read here.

Manage your Personal Information

Your personal information is vital for effective communication with guests or hosts. Here, you can not only update your name, email address, and phone number but also add essential details like a profile picture and a brief bio. Having an informative and friendly profile enhances trust and makes interactions more personal.

Changing Your Contact Details

If you already have an account with Pridebnb, and you need to change your contact information, go to your "Account settings".

  • Locate the "Contact details" section.

  • Enter your new email address.

  • Enter your new phone number.

  • Click on "Save changes" to update your new contact details.

If you don't have an account with Pridebnb, please click here to create one.

Login and Security: Changing or Resetting Your Password

Protecting your account is paramount. In this section, you can update your password to ensure account security. Additionally, you'll find options for enabling two-factor authentication, adding an extra layer of safeguarding. Regularly reviewing and enhancing these settings can help prevent unauthorized access and maintain your account's integrity.

Forgot your password or having trouble logging in? No worries, we've got you covered. Here's how you can reset or change your password:

Resetting Your Password

  • Go to the reset password page on the Pridebnb website.

  • Enter the email address associated with your Pridebnb account.

  • Click on "Send instructions."

You will receive an email with a link to reset your password.

If you have requested the reset link multiple times, ensure that you are using the correct email address. Additionally, make sure to disable any email service features that may cause the link to expire prematurely, such as link preview or mail-scanner.

Changing Your Password

If you know your current password and want to change it, go to your "Account settings".

  • Locate the "Password" section.

  • Enter your new password.

  • Click on "Save changes" to update your new password.

Creating a Password for Direct Login (Feature Currently Not Available)

If you initially signed up on Pridebnb using Facebook, Google, Apple, or your phone number, and did not create a password, you can still log in directly by setting up a password. Here's how:

  • Log out of your Pridebnb account.

  • Follow the password reset steps mentioned above.

  • After resetting your password, go to your "Account settings".

Under "Contact details," enter your "Email address".

Make the necessary changes and click on "Save changes."

If you receive a notification that your email address is already in use but cannot recall your password, attempt resetting it first.

Using Your Phone Number for Login (Feature Currently Not Available)

Once you have linked a phone number to your Pridebnb account, you can choose to log in using that phone number. If you have multiple phone numbers or share your phone number across multiple accounts, logging in with your email address will be required.

Payments and Payouts: Review Payout Preferences, Payment Methods

Managing your financial preferences is crucial for a smooth booking experience. Here, you can review and adjust your payout preferences and payment methods. Stripe, our secure payment processing platform, ensures the convenient and safe transfer of your funds. Regularly reviewing these settings ensures your financial transactions align with your preferences, making your hosting or guest experience hassle-free.

  • To learn more about how the verification and payout process work, please read here.

Changing Your Payout Details

If you need to change your payout details, go to your "Account settings".

  • Locate the "Payout details" section.

  • Enter your Country.

  • Enter your new bank account, or Stripe account.

  • Click on "Save changes" to update your new payout details.

Changing Your Payment methods

If you need to change your payout methods, go to your "Account settings".

  • Locate the "Payout methods" section.

  • Enter your credit card number.

  • If a credit card number is already stored in the system, please click "Remove payment card" to remove it.

  • Enter your new credit card number.

  • Click on "Save changes" to update your new payment method.

Remember, if you encounter any issues or need further assistance with your Pridebnb account, our dedicated support team is available to help.